Being a good Doctor means more than simply being a good clinician. In their day to day role Doctors can provide leadership to their colleagues and vision for the organisations in which they work and for the profession as a whole. However, unless Doctors are willing to contribute to improving the quality of services and to speak up when things are wrong, patient care is likely to suffer.
Sets out the wider management and leadership responsibilities of Doctors in the workplace, including :
- responsibilities relating to employment issues n teaching and training
- planning, using and managing resources
- raising and acting on concerns
- helping to develop and improve services.
All points in this blog will and have to apply in practical terms to a particular Doctor depends on their role and responsibility. For example, how a junior or locum Doctor will show leadership or take responsibility for managing resources will be different from a Doctor working in a more senior role.
Doctors continue to have responsibility for the safety and wellbeing of patients when Doctors perform non-clinical duties, including when Doctors work as a manager. Doctors are still accountable to the General Medical Council for Doctors decisions and actions, even if someone without medical training could perform Doctors role.
This points should be interpreted in the context of the relevant national and local arrangements for the delivery of health services. It sets out :
- the duties and principles that apply to all Doctors
- the extra responsibilities that may only apply to some Doctors (for example, Doctors with management or leadership responsibilities at a personal, team, organisation or policy level). This may include Doctors working in formal management roles, such as clinical or medical directors, or Doctors who are responsible for supervising and managing staff, resources and services.
The Duties of Doctor
Patients as a consument must be able to trust Doctors with their lives and health. To justify that trust Doctors must show respect for human life and make sure Doctors practice meets the standards expected of Doctors in four domains.
Knowledge, skills and performance
- Make the care of Doctors patient Doctors first concern.
- Provide a good standard of practice and care.
- Keep Doctors professional knowledge and skills up to date.
- Recognise and work within the limits of Doctors competence.
Safety and quality
- Take prompt action if Doctors think that patient safety, dignity or comfort is being compromised.
- Protect and promote the health of patients and the public.
Communication, partnership and teamwork
- Treat patients as individuals and respect their dignity.
- Treat patients politely and considerately.
- Respect patients’ right to confidentiality.
- Work in partnership with patients.
- Listen to, and respond to, their concerns and preferences.
- Give patients the information they want or need in a way they can understand.
- Respect patients’ right to reach decisions with Doctors about their treatment and care.
- Support patients in caring for themselves to improve and maintain their health.
- Work with colleagues in the ways that best serve patients’ interests.
- Be honest and open and act with integrity.
- Never discriminate unfairly against patients or colleagues.
- Never abuse Doctors patients’ trust in Doctors or the public’s trust in the profession.
Doctors are personally accountable for Doctors professional practice and must always be prepared to justify Doctors decisions and actions.
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